In this episode, Brandon sits down with Shea Kelly, Tangerine Salons marketing and social media manager to discuss what she does to get the most out of Instagram, Tik Tok, Facebook and blogging.

As your business grows, you can't do it all yourself. From General Managers to Marketing & Social Media Managers, having the right people in the right positions can bring positive impact to your bottom line and not leave you spread to thin.

Join Brandon and Lauren as they discuss the evolution of their management team hires and how they run a five location salon company.

Join Brandon & Lauren as they sit down with Heath Smith of Ruiz Salon in Austin, TX to discuss how to strengthen the guest services department of your business.

By focusing on the training, systems and growth of the position, you will see your bottom line and guest relationships grow.

Master Stylists Adrian Franco, Kevin Walsh and Marshall Hatley sit down and talk about what it takes to be successful behind the chair, what it's like to do the hair of the Dallas Cowboys Cheerleaders and what it's like to work in a high end salon during Covid.

No matter how great your salon or service providers are, you are going to have an unsatisfied customer at some point. The larger you are, the faster an unsatisfied guest will go straight to the review sites.

When Covid hit, we were geared up to do our quarterly team meeting. We obviously had to postpone and it will be an entire year since we had one.

We want to be as safe as possible and make sure our team has the information and inspiration we need to insure our company is on the "top of the pyramid", so we are now in the planning stages.

Listen in as Brandon and Lauren discuss how our team meetings work, how this one will be different and how we make sure the team walks away inspired.

Serious Business is the pinnacle business conference for the beauty industry and this year, while it's going to be a bit different, still promises to inspire and educate.

Join us for a conversation about entrepreneurship with Aura Salon Software co-founder and co-ceo Sarah Cooper. While not a commercial for Aura, Tangerine is switching to Aura after only a year with our current software.

We were so impressed with this young company and their mission of being salon software by and for salon owners that we had to jump on board.

You will be inspired by Sarah's story about how she started the arduous task of creating a software company and the many challenges and joys that came with it.

Guest service training is as important as hairdresser training. Our front of house staff are the first and last people our guests see, so they represent the brand even more than you know.

Listen as Brandon, Lauren and Shea discuss how Tangerine Salons recruit, interview and train new guest service personnel to work in their five locations.

The Dallas Cowboys Cheerleaders are some of the most recognizable women in the world. We have had the honor of partnering with the Dallas Cowboys to provide the haircare needs of the DCC.

Listen as Brandon and Lauren talk about how the partnership came to be, what it's like to partner with the Dallas Cowboys and what the future holds for us.

Salon software is the foundation of your business. It holds all of your information past and present and needs to work flawlessly.

Reviews are the foundation of your ability to gain new clients. Most potential customers find you through a search engine, typically Google. When your salon appears on the search or the map, there is a rating of what customers have to say about your business.

Join Brandon along with Ben & Beth Debayle in this podcast talking about how to leverage social media to not just increase your client counts, but to recruit staff as well.

Social media should be your main marketing focus and being consistent is key.

Salon software is the foundation of your business. It holds all of your information past and present and needs to work flawlessly.

We spent 14 years with STX and last year switched to Zenoti. We thought we had the perfect solution until we found Aura. Aura was founded by salon owners who understand everyday salon needs.

Is your state in danger of shutting down salons again? There's a way to generate revenue while keeping your clientele loyal by selling at home color kits.

Brandon, Lauren and Shea talk about how they facilitated color kits during the initial lockdown in March / April, the mistakes they made and where our salons procured the containers, bags and brushes they provided in these kits.