Taking your phones away from the front desk. How to start a reservation center
Kristina & Lauren in our first dedicated phone room 2010.
In this episode, Brandon & Lauren talk about how Tangerine Salons evolved their phone and digital communications away from the front desk and into a dedicated rooms.
This allows great focus on each individual client, whether in person or on the telephone and increases customer service levels and creates happier guests.
Learn about what phone system we use and how we staff positions to accommodate our physical and digital appointment making.
