One of the greatest challenges we have as salon owners is recruiting team members. You have to have a clear strategy to attract the type of people you want working for you, interacting with your clients and helping you grow your business into its full potential.

Time is money, especially in our industry. Missed or late appointments completely throw a wrench in the efficiency of a salon, so should we charge a portion (or full amount) of the service to the guest? Let’s look at the pros and cons of this policy.

Apple recently announced they are entering into the credit card business and pushing Apple Pay even more into the mainstream. There is a very real future that most credit card transactions will take place without an actual credit card.

While many salon owners pay a commission on the retail that is sold by a hairdresser, I have an argument that paying a commission actually hurts the bottom line instead of increasing it. The motivation shouldn’t be in what the hairdresser gets out of selling retail, but what does the client get out of it. This mindset will be more profitable for the staff as well as the business.

A challenge that every salon owner faces is making the most of their retail sales. Those that crack the code and have a vibrant retail business enjoys what that adds to the bottom line and the profits that come with it.

Many people ask the best way to make social media work for their brand. The only problem is, no one knows. Almost weekly, the big social media platforms change their algorithms that makes reaching potential customers harder and harder.

There’s nothing more rewarding than expanding your salon to multiple locations, growing your brand, and creating more jobs for talented stylists.  But how do you know when it’s time? And what steps do you have to take to make sure everything runs smoothly?

We work really hard to be our best and we like to think we are the best salon around.

So the main thing for us, when it comes to client edification, is to be what we say we are---to actually be the best. Be that by constantly educating our stylists.

Employee growth opportunities are crucial to the longevity of any business. Salons are no different! When opening our first salon, we had to learn the hard way. Our compensation was inconsistent, and there was no standardized structure.